I am sure most of you reading this probably think “I am a leader in my Spa, my girls listen to me, and they respect my authority”. But the question I want to put out there to some of you is “How do you know, that you are a good leader? Do you lead by fear? Do you lead by constantly wanting to be in control of each and every situation that comes up and don’t listen to your staff as you think you always know better?”
In my 10 or so years of being in the beauty industry, I have, as you can imagine come across some great leaders who knew how to balance their private life with their leadership business role and I have also come across some Spazilla’s who in some perverted, twisted way got satisfaction from knowing that their staff are afraid of them.…